Family Support Coordinator

Company Name:
Autism Home Support
The Family Support Coordinator supports the company by bringing new clients into the organization, creating strong relationships between AHSS and the clients, and developing network relationships. This position works closely with the Director of Client Relations and VP of Community Relations, the Clinical Team (BCBA's), and the management team.
Principal Responsibilities:
Family Support Intake- roughly 75% of time
1. Responding to family inquiries about AHSS' services via phone, email and in person.
2. Complete the client on-boarding process for each new family.
3. Attend new client assessments with BCBA to facilitate and support family/Care team communication.
4. Maintain AHSS' relationship with existing clients.
Business Development/Marketing Responsibilities - roughly 25% of time
5. Promote AHSS' brand by connecting with key autism community contacts in the assigned territory (pediatricians, diagnosticians, support groups, educators, etc.). (15% of time)
6. Contribute to the ongoing development of marketing message and materials to establish AHSS brand within the autism community. (5% of time)
7. Collaborate with management on the ongoing development of AHSS offerings and field processes.(5% of time)
Minimum requirements
o Excellent interpersonal and communication skills
o Ability to work in a professional and confidential capacity
o Exceptional attention to detail
o Ability to follow up
o Some

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