Online Grocery Pickup
3.
3 Ann Arbor, MI Ann Arbor, MI Part-time Part-time Estimated:
$25.
8K - $32.
6K a year Estimated:
$25.
8K - $32.
6K a year 10 days ago 10 days ago 10 days ago Position Title:
e-Commerce Clerk Enterprise Job Code:
Department:
e-Commerce Position Reports To:
Store e-Commerce Supervisor Position Supervises:
N/A FLSA Status:
Non-exempt Profile last updated:
May 31, 2017 Position
Summary:
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return again to on-line shopping.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions:
o Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness? o Adhere to local, state, and federal laws, food safety procedures, and company guidelines o Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones o Initiate and complete selection process for customers' on-line orders o Read and follow directions given in the note section o Ensure quality and freshness of all items chosen o Communicate with customers via a portable phone and respond to calls in a professional and timely manner o Retrieve each customer's order from all staging locations and ensure order accuracy o Process the orders through the point of sale (POS) system o Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock o Scan and bag orders on the go while following all bagging standards o Communicate any substitutions or exceptions to customer's order at time of pick-up o Load order into customers' cars o Maintain organization and cleanliness of staging areas and equipment o Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e- Commerce supervisor o Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair o Perform required opening and closing procedures o Learn and adapt to new and improved processes o Assist in training new e-Commerce team members o Meet/exceed productivity standards o Must be able to perform the essential functions of this position with or without reasonable accommodation Behaviors/Skills:
Some of the Leadership Behaviors needed to successfully perform this position are:
o Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers' expectations, gains customers' trust and respect.
o Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
o Achieves Results Through Teamwork - Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
o Leads Through Positive Influence - Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
o Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
o Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
o Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
o Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
o Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.
Minimum Position
Qualifications:
o Effective communication skills o Basic knowledge of computers o Basic math skills (adding and subtracting) o Ability to work without supervision o Ability to read shelf tags o Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day o Ability to stand for extended periods of time and walk constantly o Ability to stoop, kneel or crouch several times per hour Desired Previous Job
Experience:
o Experience as a cashier o Experience in a production oriented environment o Experience in a warehouse environment o Experience stocking shelves Potential Career Path from this position:
o Lead e-Commerce Clerk o Store e-Commerce Supervisor Job Codes to be used:
KERMIT 0520038 Job Number OPS99927 Job Type:
Part-time
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
4 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range:
Monday to Friday Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Ann Arbor, MI Ann Arbor, MI Part-time Part-time Estimated:
$25.
8K - $32.
6K a year Estimated:
$25.
8K - $32.
6K a year 10 days ago 10 days ago 10 days ago Position Title:
e-Commerce Clerk Enterprise Job Code:
Department:
e-Commerce Position Reports To:
Store e-Commerce Supervisor Position Supervises:
N/A FLSA Status:
Non-exempt Profile last updated:
May 31, 2017 Position
Summary:
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return again to on-line shopping.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions:
o Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness? o Adhere to local, state, and federal laws, food safety procedures, and company guidelines o Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones o Initiate and complete selection process for customers' on-line orders o Read and follow directions given in the note section o Ensure quality and freshness of all items chosen o Communicate with customers via a portable phone and respond to calls in a professional and timely manner o Retrieve each customer's order from all staging locations and ensure order accuracy o Process the orders through the point of sale (POS) system o Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock o Scan and bag orders on the go while following all bagging standards o Communicate any substitutions or exceptions to customer's order at time of pick-up o Load order into customers' cars o Maintain organization and cleanliness of staging areas and equipment o Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e- Commerce supervisor o Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair o Perform required opening and closing procedures o Learn and adapt to new and improved processes o Assist in training new e-Commerce team members o Meet/exceed productivity standards o Must be able to perform the essential functions of this position with or without reasonable accommodation Behaviors/Skills:
Some of the Leadership Behaviors needed to successfully perform this position are:
o Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers' expectations, gains customers' trust and respect.
o Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
o Achieves Results Through Teamwork - Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
o Leads Through Positive Influence - Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
o Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
o Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
o Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
o Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
o Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.
Minimum Position
Qualifications:
o Effective communication skills o Basic knowledge of computers o Basic math skills (adding and subtracting) o Ability to work without supervision o Ability to read shelf tags o Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day o Ability to stand for extended periods of time and walk constantly o Ability to stoop, kneel or crouch several times per hour Desired Previous Job
Experience:
o Experience as a cashier o Experience in a production oriented environment o Experience in a warehouse environment o Experience stocking shelves Potential Career Path from this position:
o Lead e-Commerce Clerk o Store e-Commerce Supervisor Job Codes to be used:
KERMIT 0520038 Job Number OPS99927 Job Type:
Part-time
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
4 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range:
Monday to Friday Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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