Desktop Support Spec Assoc
4.
3 Ann Arbor, MI Ann Arbor, MI Full-time Full-time 4 days ago 4 days ago 4 days ago How to Apply Job openings are posted for a minimum of seven calendar days.
This job may be removed from posting boards and filled any time after the minimum posting period has ended.
A cover letter, attached as the first page of your resume, describing how your experience meets the job requirements of this posting, is required for consideration of this position.
The School of Nursing seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to fulfill the School's strategic plan, and to sustain the excellence of the School of Nursing.
To learn more about diversity, equity, and inclusion visit:
http:
//nursing.
umich.
edu/diversity/dei-faculty-and-staff Please visit http:
//www.
nursing.
umich.
edu/ for more information about the School of Nursing.
Summary The University of Michigan School of Nursing (UMSN) Office of Information Technology has an excellent opportunity for an IT professional looking to join our customer-focused team, providing high touch support for faculty, staff, students, and guests.
You will provide support and concierge services for both physical and virtual technologies and work with other operational teams to support the academic, clinical, research, and business activities of the school.
Why Work at Michigan? In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future.
Benefits include:
Generous time off for vacations, holidays, sick time, season days, and paid parental leave.
A retirement plan that provides two-for-one matching contributions.
Many choices for comprehensive health insurance Life insurance Flexible spending accounts for healthcare and dependent care expenses Responsibilities Serve as the on-site technical support first point of contact for UMSN faculty, staff, students, nursing affiliates and guests.
Support mobile and portable devices for UMSN faculty, staff, and students.
Coordinate IT support services with internal campus IT service providers (H.
I.
T.
S.
, MSIS, ITS) and external IT service providers.
Help manage hardware and software asset lifecycle.
Provide support for remote, onsite, and hybrid course delivery, remote work, and events.
Provide A/V, classroom and clinical simulation technical support for our faculty, students, and staff.
Consult with faculty, staff and students regarding their technology needs.
Document and implement processes and procedures for our technical support and administrative tasks.
The above statements are intended to describe the general nature and level of work to be performed and are not an exhaustive list of all associated responsibilities.
Supervision will be provided by the Director of Technology.
Required Qualifications Associate's degree in Computer Science, or a related field; Bachelor's degree preferred.
One (1) or more years of IT end user support experience.
Experience deploying and configuring Windows and/or Macintosh operating systems.
Working knowledge of Google and Microsoft productivity suites.
Experience troubleshooting IP networks.
Experience benchmarking and troubleshooting PC, laptop, and mobile device hardware.
Experience with Microsoft Windows and Active Directory software deployment and security tools.
Experience with current versions of Windows and Mac OS.
Candidates must have excellent communication skills, with the ability to receive and convey information clearly and concisely for various mediums.
Demonstrated proficiency at the advanced level with Microsoft Office products (Word, Excel, Outlook and PowerPoint).
Expert knowledge of Google productivity suite.
ATTRIBUTES Excellent problem solving and decision-making skills.
Proven analytical skills and follow-through; a high degree of creativity, initiative, resourcefulness, and the ability to anticipate needs.
Ability to work independently and to collaborate in a team environment.
Ability to promote the School of Nursing's Declaration of Values to Empower each other to interrupt or disrupt disrespect; Practice communication that is beneficial, kind and true; Inspire and be inspired by our members' worth, significance and integrity; Cultivate respect for ourselves and others routinely, publicly and private.
Additional Information Shift/Hours/Days:
8:
00 a.
m.
- 5:
00 p.
m.
, Monday through Friday; may include some occasional weekend and/or evening hours.
Salary Range:
Salary is commensurate with the qualifications and experience of the selected candidate.
We encourage all interested parties to apply.
U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer.
Job Opening ID 244421 Working Title Desktop Support Spec Assoc Job Title Desktop Support Spec Assoc Work Location Ann Arbor Campus Ann Arbor, MI Full/Part Time Full-Time Regular/Temporary Regular FLSA Status Nonexempt Organizational Group School Nursing Department School of Nursing Posting Begin/End Date 1/23/2024 - 2/06/2024 Career Interest Information Technology.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Ann Arbor, MI Ann Arbor, MI Full-time Full-time 4 days ago 4 days ago 4 days ago How to Apply Job openings are posted for a minimum of seven calendar days.
This job may be removed from posting boards and filled any time after the minimum posting period has ended.
A cover letter, attached as the first page of your resume, describing how your experience meets the job requirements of this posting, is required for consideration of this position.
The School of Nursing seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to fulfill the School's strategic plan, and to sustain the excellence of the School of Nursing.
To learn more about diversity, equity, and inclusion visit:
http:
//nursing.
umich.
edu/diversity/dei-faculty-and-staff Please visit http:
//www.
nursing.
umich.
edu/ for more information about the School of Nursing.
Summary The University of Michigan School of Nursing (UMSN) Office of Information Technology has an excellent opportunity for an IT professional looking to join our customer-focused team, providing high touch support for faculty, staff, students, and guests.
You will provide support and concierge services for both physical and virtual technologies and work with other operational teams to support the academic, clinical, research, and business activities of the school.
Why Work at Michigan? In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future.
Benefits include:
Generous time off for vacations, holidays, sick time, season days, and paid parental leave.
A retirement plan that provides two-for-one matching contributions.
Many choices for comprehensive health insurance Life insurance Flexible spending accounts for healthcare and dependent care expenses Responsibilities Serve as the on-site technical support first point of contact for UMSN faculty, staff, students, nursing affiliates and guests.
Support mobile and portable devices for UMSN faculty, staff, and students.
Coordinate IT support services with internal campus IT service providers (H.
I.
T.
S.
, MSIS, ITS) and external IT service providers.
Help manage hardware and software asset lifecycle.
Provide support for remote, onsite, and hybrid course delivery, remote work, and events.
Provide A/V, classroom and clinical simulation technical support for our faculty, students, and staff.
Consult with faculty, staff and students regarding their technology needs.
Document and implement processes and procedures for our technical support and administrative tasks.
The above statements are intended to describe the general nature and level of work to be performed and are not an exhaustive list of all associated responsibilities.
Supervision will be provided by the Director of Technology.
Required Qualifications Associate's degree in Computer Science, or a related field; Bachelor's degree preferred.
One (1) or more years of IT end user support experience.
Experience deploying and configuring Windows and/or Macintosh operating systems.
Working knowledge of Google and Microsoft productivity suites.
Experience troubleshooting IP networks.
Experience benchmarking and troubleshooting PC, laptop, and mobile device hardware.
Experience with Microsoft Windows and Active Directory software deployment and security tools.
Experience with current versions of Windows and Mac OS.
Candidates must have excellent communication skills, with the ability to receive and convey information clearly and concisely for various mediums.
Demonstrated proficiency at the advanced level with Microsoft Office products (Word, Excel, Outlook and PowerPoint).
Expert knowledge of Google productivity suite.
ATTRIBUTES Excellent problem solving and decision-making skills.
Proven analytical skills and follow-through; a high degree of creativity, initiative, resourcefulness, and the ability to anticipate needs.
Ability to work independently and to collaborate in a team environment.
Ability to promote the School of Nursing's Declaration of Values to Empower each other to interrupt or disrupt disrespect; Practice communication that is beneficial, kind and true; Inspire and be inspired by our members' worth, significance and integrity; Cultivate respect for ourselves and others routinely, publicly and private.
Additional Information Shift/Hours/Days:
8:
00 a.
m.
- 5:
00 p.
m.
, Monday through Friday; may include some occasional weekend and/or evening hours.
Salary Range:
Salary is commensurate with the qualifications and experience of the selected candidate.
We encourage all interested parties to apply.
U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer.
Job Opening ID 244421 Working Title Desktop Support Spec Assoc Job Title Desktop Support Spec Assoc Work Location Ann Arbor Campus Ann Arbor, MI Full/Part Time Full-Time Regular/Temporary Regular FLSA Status Nonexempt Organizational Group School Nursing Department School of Nursing Posting Begin/End Date 1/23/2024 - 2/06/2024 Career Interest Information Technology.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
