Customer Service Representative
3.
6 Ann Arbor, MI Ann Arbor, MI Full-time Full-time $19.
09 an hour $19.
09 an hour 22 hours ago 22 hours ago 22 hours ago Benefits offered with this opportunity:
AFSCME Benefit Summary This position is represented by the AFSCME union and has the expectation to advance, which includes more opportunity for pay and increased responsibility.
Starting pay is $19.
09/hour (This rate is non-negotiable and there is a 6-month probationary period).
In this position you have the potential of making up to $31.
45/hour.
For more information reference the AFSCME collective bargaining agreement:
AFSCME Union Contract Role Summary To deliver customer support and assistance to the community.
Essential Duties:
Actively listening and understanding the customer's needs (both internal and external) and providing solutions.
Answering approximately 200 calls as a department per day from City residents addressing questions and performing basic functions related to one or more municipal programs or processes.
Responsible for cash handling, receiving payments from residents, balancing daily cash drawer and provide cash received to Finance.
Performing administrative responsibilities as needed to assist Service Areas Training and Experience Required:
HS Diploma or GED equivalent 1-2 years of office experience/customer service or related field Administrative Assistant Union Progression View Additional Requirements and Information at:
Administrative Assistant Job Description.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Ann Arbor, MI Ann Arbor, MI Full-time Full-time $19.
09 an hour $19.
09 an hour 22 hours ago 22 hours ago 22 hours ago Benefits offered with this opportunity:
AFSCME Benefit Summary This position is represented by the AFSCME union and has the expectation to advance, which includes more opportunity for pay and increased responsibility.
Starting pay is $19.
09/hour (This rate is non-negotiable and there is a 6-month probationary period).
In this position you have the potential of making up to $31.
45/hour.
For more information reference the AFSCME collective bargaining agreement:
AFSCME Union Contract Role Summary To deliver customer support and assistance to the community.
Essential Duties:
Actively listening and understanding the customer's needs (both internal and external) and providing solutions.
Answering approximately 200 calls as a department per day from City residents addressing questions and performing basic functions related to one or more municipal programs or processes.
Responsible for cash handling, receiving payments from residents, balancing daily cash drawer and provide cash received to Finance.
Performing administrative responsibilities as needed to assist Service Areas Training and Experience Required:
HS Diploma or GED equivalent 1-2 years of office experience/customer service or related field Administrative Assistant Union Progression View Additional Requirements and Information at:
Administrative Assistant Job Description.
Estimated Salary: $20 to $28 per hour based on qualifications.
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