UMMA Visitor's Service Representative and Shop Clerk
4.
3 Ann Arbor, MI Ann Arbor, MI Part-time Part-time $15 - $18 an hour $15 - $18 an hour 6 days ago 6 days ago 6 days ago What You'll Do Love Art? Love Working with People? The University of Michigan Museum of Art (UMMA) has a job for you! The UMMA visitor's services representative/shop salesperson serves as UMMA's front-facing ambassador in a multifunctional role.
They are directly responsible for setting the tone for every museum visit by warmly and enthusiastically welcoming each visitor to the Museum.
Persons in this position will greet visitors, engage them in a conversation to determine the nature of their visit, efficiently check them in for museum visits, gallery tours, and event reservations, and direct visitors to amenities, events, and spaces.
This position functions as both UMMA visitor services and as UMMA Shop Salesperson and employees will be cross-trained to perform both activities.
Responsibilities Duties will include all of the following:
Warmly and enthusiastically welcoming visitors to the Museum and engaging them in a conversation to determine the nature of their visit.
Efficiently checking in visitors for gallery tours, study spaces, and event reservations.
Sharing information about amenities, exhibitions and programming events and addressing visitor questions and concerns.
Orienting new visitors to the museum and outlining gallery rules, i.
e.
no food or beverage in galleries and no flash photography.
Stocking and distributing UMMA magazines, guides and maps.
Maintaining accurate visitor data spreadsheets including visitor counts, purpose, and zip codes.
Sharing information about UMMA Shop products and assisting visitors with their purchases.
Processing cash, credit card, and shortcode transactions on the retail POS system, opening and closing of registers, and the daily balancing of sales transactions.
Assisting management in product data entry, merchandise ordering and receiving.
Maintaining a clean, well-stocked and visually appealing shop environment.
Answering UMMA's main phone line, cheerfully resolving caller inquiries, politely directing calls to the appropriate staff member and taking accurate messages.
Required Qualifications Prior experience working with the public in a customer service role is preferred.
Must have strong communication skills and a genuine interest in engaging with visitors.
Applicants should have a proven record of reliability, good organizational skills, and the ability to work independently as well as a member of a team.
This position requires extensive mobility -candidates must have the ability to stand and move about as needed for the duration of their shift.
Experience with MS Word and Excel or equivalent word processing and spreadsheet software is required.
Must have work availability during the Museum's operating hours of Mon-Wed 11am-5pm, Thu-Fri 10am-8pm and Sat-Sun 11am-8pm, as well as occasional UMMA evening events.
This position if primarily for shift coverage during the week.
But occasional availability for weekend coverage may be required.
Must be available weekends and holidays, including academic term breaks, as the Museum is in operation all year round.
It is a requirement for hiring that the candidate has Holiday availability.
The Museum is closed on Thanksgiving Day, Christmas Day, New Years Day, Memorial Day, Independence Day, and Labor Day.
Additional Information Please send an email with any questions or inquiries you have about the position, hours, or work flow to email protected U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer.
Job Opening ID 241899 Working Title UMMA Visitor's Service Representative and Shop Clerk Job Title CASHIER/SALES CLK (TEMP) Work Location Ann Arbor Campus Ann Arbor, MI Full/Part Time Part-Time Regular/Temporary Temporary FLSA Status Nonexempt Organizational Group Vp Acad Grad Study Department Museum of Art Posting Begin/End Date 11/09/2023 - 11/23/2023 Salary $15.
00 - $18.
00 Career Interest Hospitality Libraries & Museums Temporary Job Opening The Arts.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Ann Arbor, MI Ann Arbor, MI Part-time Part-time $15 - $18 an hour $15 - $18 an hour 6 days ago 6 days ago 6 days ago What You'll Do Love Art? Love Working with People? The University of Michigan Museum of Art (UMMA) has a job for you! The UMMA visitor's services representative/shop salesperson serves as UMMA's front-facing ambassador in a multifunctional role.
They are directly responsible for setting the tone for every museum visit by warmly and enthusiastically welcoming each visitor to the Museum.
Persons in this position will greet visitors, engage them in a conversation to determine the nature of their visit, efficiently check them in for museum visits, gallery tours, and event reservations, and direct visitors to amenities, events, and spaces.
This position functions as both UMMA visitor services and as UMMA Shop Salesperson and employees will be cross-trained to perform both activities.
Responsibilities Duties will include all of the following:
Warmly and enthusiastically welcoming visitors to the Museum and engaging them in a conversation to determine the nature of their visit.
Efficiently checking in visitors for gallery tours, study spaces, and event reservations.
Sharing information about amenities, exhibitions and programming events and addressing visitor questions and concerns.
Orienting new visitors to the museum and outlining gallery rules, i.
e.
no food or beverage in galleries and no flash photography.
Stocking and distributing UMMA magazines, guides and maps.
Maintaining accurate visitor data spreadsheets including visitor counts, purpose, and zip codes.
Sharing information about UMMA Shop products and assisting visitors with their purchases.
Processing cash, credit card, and shortcode transactions on the retail POS system, opening and closing of registers, and the daily balancing of sales transactions.
Assisting management in product data entry, merchandise ordering and receiving.
Maintaining a clean, well-stocked and visually appealing shop environment.
Answering UMMA's main phone line, cheerfully resolving caller inquiries, politely directing calls to the appropriate staff member and taking accurate messages.
Required Qualifications Prior experience working with the public in a customer service role is preferred.
Must have strong communication skills and a genuine interest in engaging with visitors.
Applicants should have a proven record of reliability, good organizational skills, and the ability to work independently as well as a member of a team.
This position requires extensive mobility -candidates must have the ability to stand and move about as needed for the duration of their shift.
Experience with MS Word and Excel or equivalent word processing and spreadsheet software is required.
Must have work availability during the Museum's operating hours of Mon-Wed 11am-5pm, Thu-Fri 10am-8pm and Sat-Sun 11am-8pm, as well as occasional UMMA evening events.
This position if primarily for shift coverage during the week.
But occasional availability for weekend coverage may be required.
Must be available weekends and holidays, including academic term breaks, as the Museum is in operation all year round.
It is a requirement for hiring that the candidate has Holiday availability.
The Museum is closed on Thanksgiving Day, Christmas Day, New Years Day, Memorial Day, Independence Day, and Labor Day.
Additional Information Please send an email with any questions or inquiries you have about the position, hours, or work flow to email protected U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer.
Job Opening ID 241899 Working Title UMMA Visitor's Service Representative and Shop Clerk Job Title CASHIER/SALES CLK (TEMP) Work Location Ann Arbor Campus Ann Arbor, MI Full/Part Time Part-Time Regular/Temporary Temporary FLSA Status Nonexempt Organizational Group Vp Acad Grad Study Department Museum of Art Posting Begin/End Date 11/09/2023 - 11/23/2023 Salary $15.
00 - $18.
00 Career Interest Hospitality Libraries & Museums Temporary Job Opening The Arts.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
